Customer Support Representative

Job Description:

SariSuki is seeking a dynamic and motivated Customer Support Representative to join our team in Makati, NCR, PH on a part-time basis. As an Associate Level Customer Support Representative, you will be responsible for providing exceptional customer service to our valued clients.

Responsibilities: - Respond to customer inquiries via phone, email, and live chat in a timely and professional manner - Resolve customer issues and complaints with efficiency and empathy - Provide product information and guidance to customers - Process customer orders and returns accurately - Collaborate with other departments to ensure customer satisfaction - Maintain a high level of product knowledge to effectively assist customers - Meet and exceed customer service targets and KPIs

Requirements: - Minimum of 3 years of experience in a customer support role - Hardworking and driven individual with a passion for helping others - Strong cooperation and negotiation skills - Excellent communication and interpersonal skills - Ability to problem-solve and think critically - Proficiency in using customer service software and tools - Availability to work evenings and weekends as needed - Bachelor's degree in Business Administration or related field preferred

Benefits: - Disability insurance - Visa sponsorship for qualified candidates - Profit sharing opportunities - Embrace a culture that challenges norms and encourages bold thinking

Deadline to apply: 2024-06-23

Equal Opportunity Statement: SariSuki is an equal opportunity employer and values diversity in the workplace. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. All qualified applicants will receive consideration for employment.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.