Live Chat Specialist

Job Description:

LBC Express Holdings, Inc. is seeking a dedicated and resilient Live Chat Specialist to join our team in Taguig, NCR, PH. This is a part-time entry-level position with the opportunity for growth and development within the company.

Responsibilities: - Provide exceptional customer service and support through live chat interactions - Respond to customer inquiries, resolve issues, and provide information about LBC Express services - Use persuasion and emotional intelligence to maintain customer satisfaction and loyalty - Collaborate with other team members to ensure a seamless customer experience - Meet or exceed key performance indicators related to customer service metrics

Requirements: - High school diploma or equivalent - 1 year of experience in customer service or a related field preferred - Resilient personality with the ability to handle challenging situations with professionalism - Dedicated work ethic and commitment to providing excellent customer service - Strong persuasion skills and emotional intelligence - Excellent written communication skills - Ability to work in a fast-paced environment and multitask effectively

Benefits: - Disability insurance - Life insurance - Dental insurance

Working Environment: At LBC Express Holdings, Inc., we support our employees in their personal and professional development. We provide a positive and inclusive working environment where employees can thrive and grow in their careers.

Deadline to Apply: Interested candidates should apply by June 29, 2024.

Equal Opportunity Statement: LBC Express Holdings, Inc. is an equal opportunity employer and is committed to diversity in the workplace. We do not discriminate on the basis of race, color, religion, sex, national origin, age, marital status, disability, or any other protected status. All qualified applicants will receive consideration for employment without regard to any of these characteristics.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.