Online Account Support Assistant

Job Description:

We are seeking a detail-oriented Online Account Support Assistant to join our team at Cloudstaff in Makati, Philippines. This part-time associate level position requires a minimum of 3 years of experience in a similar role. The ideal candidate will be driven and energetic, with strong decision-making and innovation skills.

Responsibilities: - Providing online support to account holders and resolving any issues or inquiries in a timely and professional manner - Managing account information and ensuring accuracy and confidentiality - Assisting with account set-up, maintenance, and updates - Collaborating with the team to identify areas for improvement and implementing innovative solutions - Communicating effectively with clients to ensure a positive experience and build long-lasting relationships - Adhering to company policies and procedures to maintain quality standards - Keeping updated on industry trends and best practices to enhance performance

Requirements: - Bachelor's degree in Business Administration or a related field - 3+ years of experience in online account support or a similar role - Strong decision-making skills and the ability to think critically and innovate - Excellent communication and interpersonal skills - Proficiency in Microsoft Office and other relevant software - Ability to work independently and as part of a team - Knowledge of online account management systems and tools - Highly organized and detail-oriented

Benefits: - Disability insurance - Vision insurance - Travel opportunities

Working Environment: At Cloudstaff, we strive to spark creativity and motivation in an environment that inspires greatness. Our team members are encouraged to think outside the box and contribute their unique ideas to help achieve our goals.

Equal Opportunity Statement: Cloudstaff is an equal opportunity employer and is committed to diversity in the workplace. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, or disability. All qualified applicants will receive consideration for employment.

Deadline to apply: June 29, 2024

If you meet the requirements and are ready to join our dynamic team, please submit your application today!

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.