Online Chat Support Assistant

Job Description: We are seeking a dedicated and motivated Online Chat Support Assistant to join our team at AllCare. As an Online Chat Support Assistant, you will be responsible for providing assistance to customers through online chat services. This is a part-time, entry-level position with no prior experience required.

Responsibilities: - Engage with customers through online chat to address their inquiries, resolve issues, and provide support - Research and gather information to help customers with their questions and concerns - Persuade customers to consider our products or services through effective communication - Collaborate with other team members to ensure a seamless customer experience - Maintain accurate records of customer interactions and transactions

Requirements: - Motivated and resourceful individual who is eager to learn and grow in a fast-paced environment - Strong research skills to quickly find information and solutions for customers - Persuasion skills to effectively communicate and convince customers - Excellent written communication skills with the ability to convey information clearly and concisely - Ability to multitask and prioritize tasks effectively - Basic computer skills and familiarity with online chat platforms

Benefits: - Company-provided equipment for work - Disability insurance to ensure your well-being - Retirement plan for your future financial security

Working Environment: At AllCare, we believe in promoting collaboration on a global scale. You will have the opportunity to work in a diverse and inclusive environment where your contributions are valued and respected.

Equal Opportunity Statement: AllCare is an equal opportunity employer and prohibits discrimination based on race, color, religion, sex, age, national origin, disability, or any other legally protected status. We are committed to creating a diverse and inclusive workplace where all individuals are treated with respect and dignity.

Deadline to Apply: Please submit your application by April 23, 2024. We look forward to reviewing your qualifications and welcoming you to the AllCare team!

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.