Online Chat Support Associate

Job Description:

Resellee is seeking a motivated and hardworking Online Chat Support Associate to join our team in Makati, NCR. As an Entry Level position, no prior experience is required, making this an excellent opportunity for individuals looking to start their career in customer support.

Responsibilities: - Responding to customer inquiries and providing support through online chat - Assisting customers with product information, order status, and other queries - Resolving customer issues and complaints in a timely and professional manner - Collaborating with other team members to ensure exceptional customer service - Keeping accurate records of customer interactions and transactions

Requirements: - Motivated individual willing to learn and grow in a fast-paced environment - Hardworking attitude with a strong commitment to customer satisfaction - Excellent problem-solving skills and ability to think on your feet - High emotional intelligence and ability to empathize with customers - Strong communication skills, both written and verbal - Ability to multitask and prioritize tasks effectively - Basic computer skills and familiarity with online chat platforms

Benefits: - Joining Bonus to welcome you to the team - Free food provided during working hours - Visa sponsorship for eligible candidates

Working Environment: At Resellee, we strive to build strong connections within our team, treating colleagues like an extended family. You will have the opportunity to work in a supportive and collaborative environment where your contributions are valued and recognized.

Deadline to apply: 2024-07-07

Equal Opportunity Statement: Resellee is an equal opportunity employer and is committed to creating a diverse and inclusive workplace. We welcome applications from all qualified candidates regardless of race, gender, age, religion, sexual orientation, or disability.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.