Online Client Relations Assistant

Insider, a leading digital media company, is seeking a part-time Online Client Relations Assistant to join our team in Cebu, Central Visayas, PH. As an Associate Level position, we require a minimum of 4 years of relevant experience in client relations or customer service.

Responsibilities: - Assist in managing online client accounts, including responding to client inquiries and resolving issues in a timely manner - Coordinate with internal teams to ensure client needs are met and projects are delivered on time - Maintain accurate client records and update client information as needed - Assist in creating client reports and presentations - Monitor client feedback and satisfaction to identify areas for improvement - Support the Client Relations Manager in various administrative tasks as needed

Requirements: - Strong communication skills, both written and verbal - Previous experience in client relations or customer service - Proficiency in Microsoft Office suite and CRM software - Ability to multitask and prioritize tasks effectively - Reliable and adaptable personality traits - Strong problem-solving and planning skills

Benefits: - Profit sharing opportunities - Training and professional development programs - Paid sick leave - Work-life balance and employee well-being promoted within the company

Deadline to apply: April 10, 2024

Equal opportunity statement: Insider is an equal opportunity employer and values diversity in the workplace. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. All qualified applicants will receive consideration for employment.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.