Online Client Relations Associate

Job Description:

Machine Ventures is seeking a part-time Online Client Relations Associate to join our team in Davao City, Philippines. As an Associate Level position, we are looking for someone with at least 4 years of experience in client relations and online customer service. The ideal candidate will be resilient and energetic, with strong planning and teamwork skills.

Responsibilities: - Manage online client inquiries and resolve issues promptly and effectively - Build and maintain strong relationships with clients through email, chat, and social media platforms - Assist with onboarding new clients and providing training on our products and services - Collaborate with other team members to ensure a seamless client experience - Monitor client feedback and communicate insights to the rest of the team - Assist in the development and implementation of client retention strategies

Requirements: - At least 4 years of experience in client relations or online customer service - Strong communication skills, both written and verbal - Ability to work independently and as part of a team - Proficiency with customer relationship management software - Bachelor's degree in Business, Marketing, or a related field preferred

Benefits: - Visa sponsorship for eligible candidates - Company-provided equipment for remote work - Medical coverage for employees

Working Environment: Machine Ventures is a company that transcends borders, promoting collaboration on a global scale. Our team is diverse and inclusive, allowing for creativity and innovation to flourish. We value teamwork and encourage our employees to share their ideas and perspectives.

Deadline to Apply: July 22, 2024

Equal Opportunity Statement: Machine Ventures is an equal opportunity employer and does not discriminate on the basis of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, or any other protected status. We are committed to creating a diverse and inclusive workplace where all employees feel valued and respected.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.