Online Client Service Associate

Job Description:

United Laboratories is seeking a hardworking and resourceful Online Client Service Associate to join our team in Manila, Philippines. This part-time entry-level position requires no prior experience, making it an ideal opportunity for those looking to kickstart their career in client service.

Responsibilities: 1. Provide excellent customer service to clients through online platforms such as chat, email, and social media. 2. Address client inquiries, concerns, and complaints in a timely and professional manner. 3. Assist in processing online orders and resolving any order-related issues. 4. Collaborate with other team members to ensure smooth operations and customer satisfaction. 5. Analyze client feedback and recommend improvements to enhance the online client experience. 6. Maintain accurate records of client interactions and transactions.

Requirements: 1. Strong communication skills and the ability to work effectively in a team. 2. Excellent analytical skills and the flexibility to adapt to changing situations. 3. Basic computer literacy and proficiency in using online communication tools. 4. Ability to work independently and prioritize tasks effectively. 5. High school diploma or equivalent qualification. 6. Must be able to work part-time hours.

Personality Traits: Hardworking, Resourceful Soft Skills: Analysis, Adaptability

Benefits: 1. Free food during working hours. 2. Life insurance coverage. 3. Vision insurance benefits.

Working Environment: At United Laboratories, we prioritize quality in all aspects of our work, products, and services. Our team is committed to delivering exceptional client service and upholding the highest standards of professionalism.

Deadline to Apply: May 1, 2024

Equal Opportunity Statement: United Laboratories is an equal opportunity employer and values diversity in the workplace. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, or disability. All qualified applicants will receive consideration for employment without regard to these factors.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.