₱37,941 - 54,804 monthly
Number of Applicants
:000+
🔥 Urgent
✨ Immediate Start
Job Description: Qwikwire, a leading online payment solution company based in Parañaque, NCR, PH, is seeking a dynamic Online Client Service Officer to join our team on a part-time basis. The ideal candidate will have at least 3 years of experience in a similar role and possess strong motivation and reliability.
Responsibilities: - Manage online client inquiries and provide excellent customer service through various communication channels - Assist clients with account setup, payment processing, and technical support - Work closely with the sales team to identify new business opportunities and provide support for client onboarding - Handle client complaints and ensure timely resolution - Keep accurate records of client interactions and transactions - Maintain a high level of product knowledge to effectively address client inquiries - Collaborate with internal teams to improve overall client satisfaction and retention - Stay updated on industry trends and best practices in online payment services
Requirements: - Bachelor's degree or equivalent experience - 3+ years of experience in customer service or client management - Strong communication and interpersonal skills - Ability to multitask and prioritize tasks effectively - Proficiency in Microsoft Office and online communication tools - Motivated and reliable with a strong work ethic - Persuasion skills and ability to handle difficult client situations - Excellent time management skills and ability to meet deadlines
Benefits: - Company transportation for work-related travel - Employee discounts on company products and services - Company-provided equipment for work purposes
Working Environment: At Qwikwire, we support our employees in their personal and professional development. We offer a collaborative and inclusive work environment where employees have the opportunity to grow and succeed in their careers.
Deadline to Apply: Interested candidates should submit their applications by July 22, 2024.
Equal Opportunity Statement: Qwikwire is an equal opportunity employer and is committed to creating a diverse and inclusive workplace. We welcome and encourage applications from all qualified individuals, regardless of race, gender, age, religion, or disability.
How to apply:
Apply on GrabJobs and you will be notified if shortlisted for the job.
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