Online Customer Service Representative

Job Description:

Workbean, a leading online job platform, is seeking a dynamic Online Customer Service Representative to join our team in Cebu, Central Visayas, Philippines. This is a part-time entry-level position suitable for individuals with at least 1 year of experience in customer service roles. We are looking for confident and resilient individuals with excellent critical thinking and communication skills.

Responsibilities: - Respond to customer inquiries via email, chat, and phone in a timely and professional manner - Provide exceptional customer service and strive to exceed customer expectations - Troubleshoot and resolve customer issues or concerns efficiently - Collaborate with other team members to ensure seamless customer experience - Maintain accurate and detailed records of customer interactions and transactions - Act as a brand ambassador for Workbean and uphold our reputation for excellent customer service

Requirements: - Minimum of 1 year experience in customer service roles - Excellent communication skills, both written and verbal - Strong critical thinking and problem-solving abilities - Ability to work independently and in a team environment - Confident and resilient with a positive attitude - High school diploma or equivalent required; college degree preferred

Benefits: - Joining Bonus for successful candidates - Company-provided equipment for remote work - Travel opportunities for top performers - Promote work-life balance and employee well-being through our supportive working environment

Deadline to Apply: April 27, 2024

Equal Opportunity Statement: Workbean is an equal opportunity employer and prohibits discrimination and harassment of any kind. We are committed to creating a diverse and inclusive workplace where all employees feel valued and respected. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, or veteran status.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.