Online Customer Service Representative

Job Description:

Monde Nissin is looking for a part-time Online Customer Service Representative to join our team in Taguig, NCR, PH. As an Associate Level employee with at least 2 years of experience in customer service, you will be responsible for providing exceptional support to our online customers.

Responsibilities: - Respond to customer inquiries and provide solutions in a timely and professional manner - Process customer orders, returns, and exchanges - Monitor online platforms for customer feedback and address any issues or concerns - Collaborate with other departments to ensure a seamless customer experience - Stay up to date on product knowledge and company policies - Maintain accurate records of customer interactions

Requirements: - 2 years of experience in customer service - Resourceful and energetic personality traits - Strong problem-solving skills and adaptability - Excellent communication skills, both written and verbal - Ability to work independently and as part of a team - Proficiency in using online customer service platforms - High school diploma or equivalent

Benefits: - Free accommodation - Joining Bonus - Company equipment

Working Environment: At Monde Nissin, we encourage autonomy and independence, trusting our employees to excel in their roles. Our team-oriented environment fosters creativity and innovation, allowing individuals to grow and succeed in their careers.

Deadline to Apply: June 12, 2024

Equal Opportunity Statement: Monde Nissin is an equal opportunity employer and does not discriminate on the basis of race, color, religion, gender, age, national origin, disability, or any other protected status. We value diversity and inclusivity in our workforce.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.