₱36,536 - 57,615 monthly
Number of Applicants
:000+
🔥 Urgent
✨ Immediate Start
The Online Support Representative at Robinsons Land Corporation will be responsible for providing exceptional customer service and technical support to customers through various online channels, including email, live chat, and social media. This role requires a high level of responsiveness, professionalism, and the ability to multitask effectively.
Responsibilities: 1. Respond to customer inquiries and issues in a timely and efficient manner. 2. Troubleshoot technical problems and provide solutions to customers. 3. Maintain a positive and professional attitude when interacting with customers. 4. Collaborate with other team members to ensure seamless customer service experience. 5. Update customer accounts and records accurately. 6. Stay up-to-date on product knowledge and company policies. 7. Identify opportunities for process improvement and make recommendations to management.
Requirements: 1. Minimum of 3 years of experience in a customer service or technical support role. 2. Confident and reliable personality traits. 3. Strong project management and critical thinking skills. 4. Excellent communication and problem-solving abilities. 5. Ability to work independently and as part of a team. 6. Proficiency in Microsoft Office and CRM software. 7. Flexibility to work part-time hours, including evenings and weekends.
Benefits: 1. Training and professional development opportunities. 2. Vision insurance coverage. 3. Joining bonus for new hires.
Working Environment: Join a team that leads the industry through cutting-edge ideas and solutions. Be a part of a dynamic and fast-paced work environment that encourages creativity and innovation.
Deadline to Apply: July 12, 2024
Equal Opportunity Statement: Robinsons Land Corporation is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, or any other characteristic protected by law.
How to apply:
Apply on GrabJobs and you will be notified if shortlisted for the job.
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