Support Assistant - Work from home

Job Description:

AllCare is seeking a Support Assistant to work from home in Caloocan, NCR, PH. This is a part-time, entry-level position with no years of experience required. The ideal candidate will be reliable and resourceful, with strong people management and decision-making skills.

Responsibilities: 1. Provide timely and professional support to customers via phone, email, and chat. 2. Assist customers with product inquiries, technical issues, and general support. 3. Manage and resolve customer complaints in a calm and professional manner. 4. Collaborate with team members to ensure a seamless customer experience. 5. Escalate complex issues to higher levels of support as needed. 6. Maintain accurate records of customer interactions and transactions. 7. Stay up-to-date on product updates and changes. 8. Participate in ongoing training and professional development opportunities.

Requirements: 1. High school diploma or equivalent. 2. Strong communication and interpersonal skills. 3. Ability to work independently and as part of a team. 4. Proficiency in Microsoft Office and CRM software. 5. Reliable internet connection and home office setup. 6. Comfortable working in a fast-paced environment. 7. Strong problem-solving skills. 8. Ability to multitask and prioritize tasks effectively.

Benefits: 1. Travel opportunities. 2. Company-provided equipment. 3. Paid sick leave.

Working Environment: At AllCare, we thrive in an environment that embraces and navigates change seamlessly. The Support Assistant will have the opportunity to work in a dynamic and innovative remote setting.

Deadline to Apply: July 15, 2024

Equal Opportunity Statement: AllCare is an equal opportunity employer and does not discriminate on the basis of race, color, religion, gender, age, national origin, disability, or any other protected status. We are committed to creating a diverse and inclusive workplace where all employees feel valued and respected.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.