Remote Support Associate

Job Description:

Advance is seeking a Remote Support Associate to join our team in Davao City, PH. This is a part-time, entry-level position ideal for individuals with at least 1 year of experience in customer support or a related field. As a Remote Support Associate, you will be responsible for providing high-quality support to our customers through various communication channels.

Responsibilities: - Responding to customer inquiries and resolving issues in a timely and professional manner - Providing product information and troubleshooting assistance to customers - Collaborating with other team members to ensure customer satisfaction - Maintaining accurate records of customer interactions and transactions - Demonstrating a deep understanding of our products and services to effectively assist customers - Adhering to company policies and procedures to ensure customer data security and confidentiality

Requirements: - Passionate about providing excellent customer service - Hardworking and dedicated to achieving customer satisfaction - Strong emotional intelligence and the ability to empathize with customers - Excellent presentation skills to effectively communicate with customers - Ability to work independently and as part of a team in a remote environment

Benefits: - Paid Time Off (PTO) - Company-provided equipment for remote work - Flexible remote work schedule

Working Environment: At Advance, we foster transparency and open dialogue for effective communication at all levels. We believe in creating a supportive and inclusive work environment where all employees can thrive and succeed.

Deadline to apply: 2024-05-08

Equal Opportunity Statement: Advance is an equal opportunity employer and does not discriminate on the basis of race, color, religion, gender, age, national origin, disability, or any other legally protected status. We value diversity and inclusion in our workforce and encourage all qualified individuals to apply for our job opportunities.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.