Support Officer - Work from home

Saphron is seeking a Support Officer to join our team on a part-time basis with the opportunity to work from home. This entry-level position is perfect for individuals with at least 1 year of experience who are hardworking and confident in their abilities. The ideal candidate will possess strong negotiation and persuasion skills.

Responsibilities: - Provide customer service and support to clients via phone, email, and chat - Resolve customer inquiries and issues in a timely and professional manner - Collaborate with internal teams to ensure customer satisfaction - Maintain accurate and detailed records of all customer interactions - Contribute to the improvement of customer support processes and procedures

Requirements: - 1 year of experience in a customer service or support role - Excellent communication skills, both written and verbal - Ability to work independently and prioritize tasks effectively - Strong problem-solving skills and attention to detail - Proficiency in Microsoft Office applications

Benefits: - Visa sponsorship for qualified candidates - Medical coverage - Joining Bonus - Flexible work schedule

Working Environment: At Saphron, we strive to pursue excellence in every endeavor, setting a high standard for achievement. We believe in fostering a collaborative and inclusive work environment where all employees are valued and respected for their unique contributions.

Deadline to apply: 2024-06-03

Equal Opportunity Statement: Saphron is an equal opportunity employer and does not discriminate on the basis of race, color, religion, gender, age, national origin, disability, sexual orientation, or any other protected status. We are committed to creating a diverse and inclusive workplace where all employees feel welcomed and valued.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.