Support Representative - Work from home

Job Description:

As a Support Representative for BeautyMNL, you will be responsible for providing exceptional customer service to our clients, assisting them with their inquiries, issues, and concerns. This position is remote and allows you to work from the comfort of your own home in Davao City. This is a part-time role with entry-level seniority, perfect for individuals looking to gain experience in the customer service industry.

Responsibilities:

- Respond to customer inquiries through various channels, including email, chat, and phone - Assist customers with order placement, product inquiries, and general support - Resolve customer issues and complaints in a timely and professional manner - Process returns, refunds, and exchanges as needed - Collaborate with other team members to ensure customer satisfaction - Keep accurate records of customer interactions and transactions

Requirements:

- Strong communication skills - Ability to multitask and prioritize - Resourceful and energetic personality - Presentation and creativity skills - High school diploma or equivalent - Ability to work independently and as part of a team - Basic knowledge of computer programs and systems

Benefits:

- Remote work flexibility - Gym membership - Employee discounts on BeautyMNL products

Working Environment:

At BeautyMNL, we are committed to environmental responsibility and sustainable practices. We strive to create a positive and inclusive work environment where all employees feel valued and supported.

Equal Opportunity Statement:

BeautyMNL is an equal opportunity employer and we value diversity in our workforce. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, genetics, disability, age, or veteran status. All qualified individuals are encouraged to apply for this position.

Deadline to apply: 2024-05-01

If you are a customer service-oriented individual with a passion for beauty and skincare, we encourage you to apply for the Support Representative position at BeautyMNL. Join our team and be a part of a company that values its employees and promotes a positive work culture.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.