Support Representative - Work from home

Job Description:

We are seeking a dedicated Support Representative to join our team at DMCI. This is a part-time position that allows you to work from the comfort of your own home in Caloocan, NCR, PH. As an entry-level position, we require at least 1 year of experience in a similar role.

Responsibilities: - Provide excellent customer service through phone, email, and live chat - Assist customers with product inquiries, technical issues, and order processing - Troubleshoot and resolve customer complaints in a timely and professional manner - Keep accurate records of customer interactions and transactions - Collaborate with other team members to ensure customer satisfaction - Stay updated on product knowledge to effectively assist customers

Requirements: - Resourceful and reliable with excellent communication skills - Strong attention to detail and analytical abilities - Ability to work independently and manage time effectively - Proficiency in Microsoft Office and CRM software - High school diploma or equivalent - Access to a quiet workspace and reliable internet connection

Benefits: - Comprehensive training and professional development opportunities - Medical coverage for eligible employees - Disability insurance for peace of mind

Working Environment: At DMCI, we prioritize understanding and empathy in all customer interactions. We value a positive and inclusive work environment where every team member feels supported and respected.

Equal Opportunity Statement: DMCI is an equal opportunity employer and we welcome applicants of all backgrounds, genders, and abilities. We do not discriminate on the basis of race, color, religion, sex, national origin, age, disability, or any other protected status.

Deadline to apply: July 22, 2024

If you meet the requirements and are interested in this exciting opportunity to work remotely as a Support Representative, we invite you to submit your application today. We look forward to hearing from you and potentially welcoming you to our team at DMCI.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.