Support Specialist - Work from home

Job Description:

Ayala Land is seeking a dedicated Support Specialist to join our team in a remote, work-from-home position. As a Support Specialist, you will be responsible for providing exceptional customer service and technical support to our clients. This is a part-time position at the Associate Level, requiring a minimum of 3 years of experience in a similar role.

Responsibilities: 1. Provide timely and efficient customer support via phone, email, and chat 2. Troubleshoot technical issues and provide solutions to clients 3. Assist in onboarding new customers and providing training on our products 4. Collaborate with internal teams to address customer concerns and improve processes 5. Maintain accurate records of customer interactions and transactions 6. Stay up-to-date on industry trends and best practices to enhance customer support strategies 7. Utilize research and creativity to find innovative solutions to customer problems

Requirements: 1. Hardworking and resilient mindset to handle challenging customer situations 2. Strong research and creativity skills to effectively problem-solve 3. Excellent communication and interpersonal skills 4. Ability to work independently and meet deadlines 5. Tech-savvy with a good understanding of software applications 6. High school diploma or equivalent required; additional certifications are a plus

Benefits: 1. Paid overtime for additional hours worked 2. Company-provided equipment for remote work 3. Flexible work schedule to accommodate remote work

Working Environment: At Ayala Land, we thrive in an environment that embraces and navigates change seamlessly. As a Support Specialist, you will have the opportunity to work in a dynamic and supportive team that values collaboration and innovation.

Equal Opportunity Statement: Ayala Land is an equal opportunity employer and is committed to creating a diverse and inclusive work environment. We welcome applicants from all backgrounds and strive to provide equal opportunities for all qualified individuals.

Deadline to Apply: May 8, 2024

Join our team and be a part of a dynamic and innovative company that values customer satisfaction and employee growth. Apply now to become our next Support Specialist and make a meaningful impact in the real estate industry.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.