₱53,399 - 68,857 monthly
Number of Applicants
:000+
🔥 Urgent
✨ Immediate Start
Job Description:
Robinsons Land Corporation in Davao City, PH is seeking a dynamic and experienced Web Chat Manager to join their team on a part-time basis. As a Mid-to-Senior Level position, the ideal candidate will have at least 7 years of experience in a similar role.
Responsibilities: 1. Manage and supervise the web chat team to ensure the highest level of customer service and satisfaction. 2. Monitor and analyze chat interactions to identify areas for improvement and optimize performance. 3. Develop and implement strategies to increase efficiency and effectiveness of web chat operations. 4. Collaborate with other departments to coordinate chat responses and resolutions. 5. Provide leadership and mentorship to team members, fostering a positive and productive work environment. 6. Stay informed on industry trends and best practices to continuously improve web chat services. 7. Maintain accurate records and reports on chat performance metrics.
Requirements: 1. Proven experience in managing web chat operations. 2. Excellent communication and interpersonal skills. 3. Strong problem-solving abilities and attention to detail. 4. Ability to work independently and prioritize tasks effectively. 5. Resilient and self-motivated with a positive attitude. 6. Previous experience with people management and conducting research. 7. Bachelor's degree in a relevant field is preferred.
Benefits: 1. Training & professional development opportunities to enhance skills and advance career. 2. Free food provided during work hours. 3. Gym membership for employees to promote health and wellness.
Working Environment: At Robinsons Land Corporation, we empower our employees to take ownership and make impactful decisions. Our team values collaboration, innovation, and excellence in everything we do.
Equal Opportunity Statement: Robinsons Land Corporation is an equal opportunity employer and does not discriminate on the basis of race, color, religion, gender, sexual orientation, age, national origin, or disability. All qualified applicants will receive consideration for employment. Apply by July 4, 2024.
How to apply:
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