Web Chat Representative - Work from home

Job Description:

Resellee is seeking a motivated and independent Web Chat Representative to join our team on a part-time basis, working from home. As an Entry Level position, no prior experience is required, making this an excellent opportunity for individuals looking to kickstart their career in customer service and online communication.

Responsibilities: - Engage with customers through web chat to provide support, answer inquiries, and resolve issues in a timely and efficient manner. - Utilize strategic planning to anticipate customer needs and proactively offer solutions. - Demonstrate emotional intelligence by providing empathetic and personalized responses to customer concerns. - Maintain a positive and professional attitude when interacting with customers to uphold the company's reputation for excellent customer service. - Collaborate with team members and supervisors to continuously improve processes and achieve customer satisfaction goals.

Requirements: - Strong written communication skills and proficiency in typing. - Ability to work independently and stay motivated in a remote work environment. - Driven personality with a desire to learn and grow professionally. - Demonstrated strategic planning skills and emotional intelligence. - Comfortable using technology and learning new software platforms. - Access to a reliable internet connection and a quiet workspace at home.

Benefits: - Comprehensive training and professional development opportunities to enhance your skills. - Dental insurance coverage for all employees. - Remote work flexibility to provide a healthy work-life balance.

Working Environment: Resellee is committed to environmental responsibility and sustainable practices. We strive to create a supportive and inclusive work environment where every team member can thrive and contribute to our success.

Deadline to Apply: May 18, 2024

Equal Opportunity Statement: Resellee is an equal opportunity employer and is committed to creating a diverse and inclusive workplace. We do not discriminate on the basis of race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. All qualified applicants will receive consideration for employment.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.