Remote Web Chat Specialist

Job Description:

Tanduay Distillers, Inc. is seeking a Remote Web Chat Specialist to join our team in Parañaque, NCR, PH. This entry-level position is part-time and requires no prior experience. As a Web Chat Specialist, you will be responsible for providing customer support via web chat, assisting customers with inquiries, troubleshooting technical issues, and providing product information.

Responsibilities: - Respond to customer inquiries promptly and professionally via web chat - Troubleshoot technical issues and provide solutions - Maintain a high level of customer satisfaction by providing excellent customer service - Work closely with internal teams to resolve customer issues - Proactively identify and implement improvements to the customer experience on the web chat platform - Keep accurate records of customer interactions and transactions - Stay up-to-date on product features and updates to provide accurate information to customers

Requirements: - Resourceful and hardworking - Strong analytical skills - Ability to think strategically and plan effectively - Excellent written and verbal communication skills - Ability to work independently and manage time effectively - Proficient in using web chat platforms and other customer support tools - High school diploma or equivalent

Benefits: - Vision insurance - Medical coverage - Travel and spending expenses reimbursement

Working Environment: At Tanduay Distillers, Inc., you will work in a high-energy workplace focused on achieving impactful results. Our team is dedicated to providing exceptional customer service and working together to achieve success.

Equal Opportunity Statement: Tanduay Distillers, Inc. is an equal opportunity employer and values diversity in the workplace. We do not discriminate on the basis of race, color, religion, gender, sexual orientation, age, disability, or any other characteristic protected by law.

Deadline to apply: 2024-07-04

Join our team and be a part of an exciting and dynamic company! Apply now to become a Remote Web Chat Specialist at Tanduay Distillers, Inc.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.