Web Chat Specialist

Job Description:

Machine Ventures is seeking a part-time Web Chat Specialist to join our dynamic team in Makati, NCR, Philippines. This entry-level position does not require any prior experience, making it an excellent opportunity for energetic and confident individuals looking to kickstart their career in the tech industry.

Responsibilities: 1. Engage with website visitors via live chat to provide information, answer questions, and offer assistance. 2. Assist in resolving customer inquiries, issues, and complaints in a timely and professional manner. 3. Collaborate with other team members to ensure seamless communication and a positive customer experience. 4. Utilize innovative strategies to drive customer engagement and increase website conversion rates. 5. Monitor and analyze chat performance metrics to identify areas for improvement and optimize chat experience. 6. Stay up-to-date on industry trends and best practices in web chat customer service.

Requirements: 1. Energetic and confident personality to effectively engage with customers and represent the company. 2. Strong communication skills to convey information clearly and professionally in written form. 3. Ability to think creatively and come up with innovative solutions to customer inquiries. 4. Proficiency in using web chat platforms and basic computer skills. 5. Must be able to work part-time hours with flexibility in schedule.

Benefits: 1. Retirement plan for long-term financial security. 2. Company-provided equipment to support your work. 3. Travel and spending expenses covered for work-related activities. 4. Opportunity to work in a creative and innovative environment that nurtures professional growth.

Equal Opportunity Statement: Machine Ventures is an equal opportunity employer and does not discriminate on the basis of race, color, religion, gender, sexual orientation, age, disability, or any other protected status. We are committed to creating a diverse and inclusive workplace where all employees feel valued and respected.

Deadline to Apply: July 14, 2024

If you are a motivated individual with a passion for customer service and innovation, we encourage you to apply for the Web Chat Specialist position at Machine Ventures. Join us in unleashing creativity and driving customer engagement through web chat!

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.