Support Associate - Remote Work

Job Description:

MetroMart is seeking a dedicated and energetic Support Associate to join our remote team in Antipolo, Calabarzon, Philippines. As a Support Associate, you will be responsible for providing exceptional customer service and support to our clients.

Responsibilities: 1. Respond to customer inquiries via email, chat, and phone in a timely manner 2. Assist customers with order placements, tracking, and issue resolution 3. Collaborate with other departments to ensure customer satisfaction 4. Provide product recommendations and information to customers 5. Assist with general administrative tasks as needed

Requirements: 1. 1 year of experience in a customer service or support role 2. Energetic and dedicated personality traits 3. Excellent communication skills 4. Innovative problem-solving skills 5. Ability to work independently and as part of a team 6. Proficient in using Microsoft Office and other software applications 7. High school diploma or equivalent

Benefits: - Travel opportunities - Joining Bonus - Free accommodation

Working Environment: At MetroMart, we believe in creating a joyful and vibrant work environment. We encourage creativity and innovation in all aspects of our business, and we strive to inject a sense of positivity into everything we do.

Deadline to Apply: June 26, 2024

Equal Opportunity Statement: MetroMart is an equal opportunity employer and does not discriminate on the basis of race, color, religion, gender, sexual orientation, age, national origin, disability, or any other protected status. We are committed to creating a diverse and inclusive workplace where all employees feel valued and respected.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.