Web Chat Assistant - Remote Work

Job Description:

Acudeen Technologies is seeking a hardworking and adaptable Web Chat Assistant to join our remote team in Parañaque, NCR, PH. This is a part-time entry-level position with zero years of experience required. As a Web Chat Assistant, you will be responsible for engaging with customers through live chat on our website, providing assistance, answering inquiries, and resolving issues in a timely and professional manner.

Responsibilities: - Engage with customers through live chat on our website - Provide assistance, answer inquiries, and resolve issues - Communicate effectively and professionally with customers - Keep accurate records of customer interactions and transactions - Collaborate with team members to ensure customer satisfaction - Stay up-to-date on product knowledge and company policies - Meet performance targets and goals set by the company - Maintain a positive and professional attitude at all times

Requirements: - Hardworking and adaptable personality traits - Strong attention to detail and excellent communication skills - Ability to think innovatively and problem-solve effectively - Must have access to a reliable internet connection and a quiet workspace - Proficiency in using live chat software and basic computer skills - High school diploma or equivalent - Customer service experience is a plus, but not required

Benefits: - Paid overtime opportunities - Dental insurance - Disability insurance

Working Environment: At Acudeen Technologies, we offer a dynamic workplace that values teamwork, fosters innovation, and promotes shared success. Our remote team works collaboratively to provide excellent customer service and drive company growth.

Deadline to Apply: May 1, 2024

Equal Opportunity Statement: Acudeen Technologies is an equal opportunity employer and does not discriminate on the basis of race, color, religion, gender, sexual orientation, age, national origin, disability, or any other protected status. All qualified applicants will receive consideration for employment.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.