Data Entry Specialist (Part-time)

We are a leading healthcare organization committed to providing exceptional service and support to our members. As part of our commitment to excellence, we are seeking a dedicated Data Entry Specialist to join our team. This role offers the opportunity to make a significant impact by ensuring the accuracy and integrity of our member data.

The ideal candidate will be self-motivated, organized, and passionate about ensuring data accuracy

Responsibilities

• Correcting Broker data related to members
• Validating Referral and Affiliate data related to members
• Correcting other basic enrollment data (e.g., correcting all CAP names, filling missing data, etc.)
• Assisting with monthly enrollment data through manual data entry
• Correcting policy and eligibility data reported from vendors
• Reviewing member data for errors caused by updates or changes made by other teams
• Collaborating with team members to identify and resolve data discrepancies
• Utilizing Health Cloud and other tools for data validation and entry
• Assisting in merging tickets, cases, contacts, customers, and members within Health Cloud

Qualifications

• Proven experience in data entry or related field
• Strong attention to detail and accuracy
• Ability to work independently and efficiently in a remote setting
• Excellent communication and collaboration skills
• Familiarity with healthcare terminology and processes preferred
• Experience with Health Cloud and Zendesk (or similar platforms) is a plus
• Ability to adapt to changing priorities and deadlines

Requirements

• Demonstrated experience in data entry or related roles.
• Strong attention to detail and accuracy in data management tasks.
• Proficiency in computer software such as Microsoft Office suite (Word, Excel, Outlook) or equivalent.
• Familiarity with data management systems and databases.
• Experience with Health Cloud or similar CRM platforms preferred.
• Previous exposure to Zendesk or similar customer support software is advantageous.
• Flexible to work in the US timezone, Monday to Friday.
• Capable of maintaining a distraction-free work-from-home setup.
• Laptop or Desktop meeting the minimum specifications: 8GB RAM and i5 operating system.
• Reliable and high-speed internet connection with a minimum speed of 10 MBPS.

Benefits

• Competitive Part-time Compensation: Enjoy a basic monthly salary of $350.
• Embrace the benefit of flexible work hours (20 hours/week) and work-from-home arrangement.