HR Administrative Assistant

Administrative Assistant (Remote - Philippines)

Position: Administrative Assistant

Location: Remote (Philippines)

Employment Type: Contract

Salary: Competitive (specific range provided below)

About the Company:

We are a dynamic company dedicated to delivering excellent service and support to our clients. We are looking for a highly organized and efficient Administrative Assistant based in the Philippines to join our team. The ideal candidate will have exceptional attention to detail, strong communication skills, and the ability to work independently.

Key Responsibilities:

Data Entry: Accurately input and manage data in various systems and databases.

Customer Communication: Use Freshchat and Freshdesk to communicate effectively with employee team, resolve inquiries, and provide support.

Administrative Support: Assist with various administrative tasks such as scheduling, email management, and document preparation.

Tech-Savvy: Utilize various software and tools to streamline tasks and improve efficiency.

Attention to Detail: Ensure all work is completed with a high level of accuracy and attention to detail.

Independently Led: Manage your workload independently while meeting deadlines and maintaining high productivity.

Multitasking: Handle multiple tasks simultaneously while prioritizing and managing time effectively.

Reliable Equipment: Maintain a reliable computer with a dual monitor setup and high-speed internet connection with power and internet back-up.

Requirements

Proven experience as an administrative assistant or in a similar role.

Proficiency in using Freshdesk or similar customer support software.

Strong computer skills and proficiency in Google Workspace.

Excellent written and verbal communication skills.

Ability to follow written instructions accurately and consistently.

High level of organizational skills and attention to detail.

Ability to work independently and manage time effectively.

Reliable computer setup with dual monitors and high-speed internet connection.

Preferred Qualifications:

Experience working in a remote environment.

Familiarity with other customer service or CRM software.

Ability to adapt quickly to new software and tools.

Additional Information:

Working Hours: Exact time tbd, and may offer some flexibility. Ideal schedule would be Tuesday through Friday, 2:00 PM - 8:00 PM EST, Saturday 9:00 AM - 5:00 PM EST.

Benefits

Competitive salary

Opportunities for professional growth and development

Collaborative and supportive work environment

Company Culture:

We pride ourselves on fostering a collaborative and inclusive work culture. Our team members are encouraged to share ideas and contribute to the continuous improvement of our processes.

Note: Ensure your application includes details on your computer setup and internet connection to be considered for this role.