HR Employee Relations and Policies Specialist

Deliver all employee and labor relations related activities within a Market Unit. Serve as subject matter expert for Ethics, labor law, company policy/procedure knowledge to employees, managers and people representatives. Review and revise processes according to business needs and employment legislation.The role will be in charge of delivering transformational ER initiatives.The resource will be mainly responsible on the following ER BAU and transformational initiatives:a) Ethics Case Managementb) Proactive ER Workstreamc) Support Conduct Counts culture building;d) Ethics Data and Analyticse) EPIC Process improvements and efficiencies;Must HaveLabor Relations/Employee Relations - 5 yearsAt least 2 years of ER experience in BPO industry and/or a company with a large populationCase Management – 5 years (expose to the full cycle of case handling)At least a year Supervisory ExperienceAt least a year experience in Project ManagementAt least a year experience in data reporting and analyticsGood/Excellent Communication and Business written skillsStakeholder ManagementAdvanced knowledge in Excel (e.g. vlook up, pivoting, etc necessary excel skills needed for analysis) and PowerPoint Internal Candidates:Candidates with background in ER and/or HRPA are preferred -open to other HR facet but with knowledge in handling casesHas at least 2 years experience in handling escalations to Company leadership and/or clients