Outbound Sales Specialist Patient Intake | Part-Time | Remote Philippines (AU Client)

What You’ll Be Doing

• Contact new patient enquiries quickly and consistently during your shift


• Make high-volume outbound calls and follow a structured contact cadence


• Guide prospective patients through a scripted health screening process


• Handle common objections, hesitations, and price concerns confidently


• Ask directly for the appointment and move qualified prospects toward booking


• Follow up leads through phone, SMS, and email


• Own your booked patients through confirmation and attendance


• Maintain accurate, real-time CRM records


• Track call outcomes, objections, next actions, and booking attribution


• Work toward clear activity, conversion, and response-time targets

The role specifically requires every new enquiry to be contacted within five minutes during rostered hours, with structured follow-up and accurate CRM logging.

What We’re Looking For

Strong communication skills are essential.

You need to be confident, articulate, and natural on the phone. You should be able to take control of a conversation, build rapport quickly, handle pushback calmly, and ask for a commitment without sounding overly scripted or aggressive.

You must also have:

• Proven outbound phone sales experience


• Experience in telesales, cold calling, appointment setting, enrolment, lead conversion, or a similar target-driven role


• Experience working toward measurable sales KPIs


• Confidence handling objections and rejection


• Strong CRM discipline


• Clear and easily understood spoken English


• Ability to follow a structured script while still sounding conversational


• Reliability and willingness to work a fixed roster