Jira Administrator (Part Time)

Company Profile:

Our client is a Australian company specializing in the design, supply, and installation of electric vehicle (EV) charging infrastructure. They provide EV drivers with a wide range of high-quality EV chargers, cables, and installation services.

Our client is expanding their local presence in the Philippines and is seeking a seeking a proactive, collaborative and self-motivated Jira Administrator to join their dynamic team.

Duties & Responsibilities:

• Atlassian Administration: User, group, role, and permission management; routine maintenance, upgrades, and backups.

• Workflow & Automation: Design and optimise workflows, fields, screens, and automation rules to reduce manual effort.

• Project Configuration & Reporting: Create/maintain projects, boards, dashboards, filters, and actionable reports.

• Billing & Cost Optimisation: Track licences, reconcile invoices, right-size tiers, and recommend savings on apps and subscriptions.

• Integration & Add-ons: Evaluate, implement, and maintain Marketplace apps; integrate Jira with CI/CD, chat, and other business tools.

• User Support & Training: Provide second-line support, run training sessions, and maintain clear documentation and knowledge articles.

• Governance & Continuous Improvement: Ensure security and compliance, document configurations, and champion ongoing process improvements.

• At least 2+ Proven Jira/Atlassian administration experience (cloud).

• Solid grasp of Agile (Scrum/Kanban) and ITSM (ITIL, SLAs, queues).

• Experience managing SaaS licences, budgets, or cost-control initiatives.

• Scripting/automation (Groovy, Jira Automation, REST API) and strong problem-solving skills.

• Excellent English communication; comfortable training non-technical users.

• Reliable home office setup and stable internet connection.

Advantageous Skills:

• Atlassian certification(s) in Jira Software / Jira Service Management or willingness to obtain quickly.

• Bachelor’s Degree

• Part time offshore contractor employment from our client’s Australian headquartered company. You will settle your own taxes

• 20 Paid time off per annum (Prorated)

• Observance of Australian holidays

• Discretionary internal trainings and certifications as long as it’s relevant and beneficial to the company.

• Annual salary increase