Virtual Medical Assistant - Part time

MedSpecialized, Inc. is looking for a Virtual Administrative Medical Assistant - Part time.

About the Client: DrCatalyst
DrCatalyst (DrC) is a remote healthcare staffing organization that has over 250 billable staff from the Philippines servicing healthcare companies throughout America. We are looking for Energetic and Highly Fluent English speaking Healthcare Professionals to serve new and existing US Healthcare clinics as inbound and outbound clinical operators during the business hours of our respective clients. Throughout your career you will also get the opportunity to be trained on additional skills such as referral management, authorizations, medical records, prescription coordination, eligibility and benefits, HEDIS, and more.

Shift Schedule: Night shift

Office Location: 8th floor Skyrise 4B Building, IT Park, Lahug, Cebu City, Cebu

Responsibilities:

• Answer inbound calls and help for scheduling, rescheduling, and clinic information.
• Make outbound calls for patient appointment reminders, wellness checks, and more. 
•  Supply EMR notes on all calls conducted looping in onsite personnel and providers.
• Perform patient eligibility checks for insurance verification before appointments
• Communicate effectively with patients, medical staff, and insurance providers

Requirements:

•    Medical Allied Grad / or Non Medical Allied Grad with medical office experience
•    Healthcare BPO experience is an advantage
•    Excellent English proficiency with strong communication skills
•    25 wpm or faster
•    Computer literacy (GMail, Google Sheets)
•    Physically fit to work in a BPO setting
•    At least 50-60mbps internet speed
•    Willingness to work 20-25 hours per week

Salary and monetary benefits (in PHP):
•    Monthly salary of Php 11,000 - 15,000 (depending on BPO healthcare experience)
•    New hire bonus of 5,000 
•    Attendance bonus of 1,000

Perks and other benefits:
•    Paid Training Period
•    All national Philippines and USA holidays are observed
•    Paid time off—public holidays, vacation, and personal time off
•    Robust and effective Government Benefits Administration
•    Lactation breaks (for breastfeeding moms)
•    Discounted optical services with our partner clinic
•    Free lunch/dinner and unlimited coffee and ice cream daily (for on site employees)
•    Free Health insurance with one (1) free dependent
•    Free Life insurance
•    Free Accident insurance
•    Relocation allowance for new hires (from Outside Cebu)
•    Company-sponsored outings
•    Interest-based employee clubs (DOTA, Basketball, Dance, Music, Photography, Yoga)

Disclaimer for salary ranges: Salary ranges may not be applicable to all. Depending on the level of experience, educational background and potential for growth seen during interviews, offers may go higher or lower. 

PRO TIP: prepare for that interview and impress the hiring managers!

For more information about our company, visit our website: www.medspecialized.com