Job Description - We are Hiring HR Employee Relations and Policies Specialist
HR Employee Relations and Policies Specialist | Mandaluyong Deliver all employee and labor relations related activities within a Market Unit. Serve as subject matter expert for Ethics, labor law, company policy/procedure knowledge to employees, managers and people representatives. Review and revise processes according to business needs and employment legislation.- The role will be in charge of delivering transformational ER initiatives.The resource will be mainly responsible on the following ER BAU and transformational initiatives:a) Ethics Case Managementb) Proactive ER Workstreamc) Support Conduct Counts culture building;d) Ethics Data and Analyticse) EPIC Process improvements and efficiencies;Must Have- Labor Relations/Employee Relations - 5 years- At least 2 years of ER experience in BPO industry and/or a company with a large population- Case Management – 5 years (expose to the full cycle of case handling)- At least a year Supervisory Experience- At least a year experience in Project Management- At least a year experience in data reporting and analytics- Good/Excellent Communication and Business written skills- Stakeholder Management- Advanced knowledge in Excel (e.g. vlook up, pivoting, etc necessary excel skills needed for analysis) and PowerPointInternal Candidates:- Candidates with background in ER and/or HRPA are preferred -open to other HR facet but with knowledge in handling cases- Has at least 2 years experience in handling escalations to Company leadership and/or clients
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