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We are looking for you, if you have:
at least 1 year of working experience in a Shared Services environment, preferably with HCM data management processes (maintenance of the employee’s life cycle),
very good written and verbal communication skills in English and French (B2+/C1),
experience in HR technology & processes with strong focus on data management,
experience in cooperation and building the positive relationships with external / internal business partners,
excellent communication skills, readiness to learn and collaborate,
strong people & client orientation,
accurate, structured and strong attention to detail,
ability to work in an international and multicultural environment.
You'll get extra points for:
experience in transition activities: preparation / review of the documentation, process & tools setup,
expertise in agile, operational management, quality management and risk,
curious to continuously improve in an agile way,
experience in working with Workday, ServiceNow,
knowledge of Belgian legal rules & regulations: labor law/ employment,
proficient in the use of Microsoft Office,
ambition to be part of setting up ING’s global shared People Services Centre,
expertise of quality management and risk,
problem solving & decision making.
Your responsibilities:
act as a contact person for the HR Business Partners, managers and employees for HR-related queries and advise based on labor law provisions as well as policies of the company,
taking care of administration around ING colleagues that join, leave or change jobs,
maintaining employee data,
creating contracts,
handling employee inquiries and cooperation with Managers,
maintaining the knowledge base for employees, managers and other HR,
training new team members,
assist to implement policies, procedures or systems.
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