- Sales Manager (for SQLs)

Dektry is a full-service software development powerhouse! With over 5 years of crafting IT solutions for clients across Europe and America, we've successfully delivered 100+ projects. At Dektry, we don't just talk about efficiency – we live it. We're all about building automated processes to make things happen seamlessly.

If you aren't eager to get up early and go to the office, we are precisely what you need, as our team is entirely remote. But that doesn't stop us from having a blast together: what better way to do that than by playing online Zoom games after a productive day, 'flying' down snowy slopes on skis and snowboards, and catching up with the Dektry crew during daily Zoom coffee breaks. We even spice things up with some internal meetups where we discuss everything from the latest tech trends to, well, a bit of nonsense!

And now we are looking for a very important member of the Dektry Sales team — a Sales Manager .

What will be your primary responsibilities in this role?

Work with leads that have been qualified and are in the later stages of the sales funnel;

Focus on closing deals with leads that have demonstrated a high level of interest and engagement;

Conduct service presentations, addressing specific needs and concerns;

Negotiate terms, overcome objections, and finalize agreements to convert hot leads into customers;

Establish a well-organized partner database and implement effective communication strategies to drive successful transactions and long-term partnerships;

Assist and resolve issues for customers throughout their entire journey, from pre-sales inquiries to post-purchase assistance;

Maintain accurate and up-to-date information within the CRM, providing a centralized hub for all customer-related activities;

Contribute to the development and refinement of sales strategies;

Participate in the formation of sales department processes and the development of a Sales Book;

Monitor and analyze key sales metrics (Sales Growth, Conversion Rate, Average Deal Size, Sales Cycle Length and etc.);

Close collaborate with the Lead Generator, the cold leads Sales Representative, as well as with the Delivery, HR, Marketing and Operations Departments;

Stay updated on industry trends, competitor activities, and best practices in sales.

We leverage the following tools and techniques to accomplish our tasks:

Customer Relationship Management (CRM): e.g. HubSpot;

Google workspace products (Gmail, Google Docs, Google Sheets, Google Slides);

Presentation tools;

Touch points tools (LinkedIn, Skype, and etc.).

Requirements:

Excellent English language skills : C1 (spoken and written). Fluency in other foreign languages is a plus;

Relevant experience : minimum 2 years of pertinent work experience in a comparable field within a corresponding role (Sales Manager / Account Manager), specifically within the IT industry;

Proficiency in sales methodologies : Expertise in diverse sales methodologies, demonstrating a nuanced understanding of comprehensive sales strategies and approaches;

Communication Skills : Exceptional verbal and written communication skills. Ability to articulate complex technical concepts in a clear and concise manner;

Negotiation Skills : Strong negotiation skills with the ability to close deals efficiently while ensuring mutually beneficial agreements;

Relationship Building : Strong interpersonal skills for building and maintaining relationships with clients, understanding their needs, and ensuring high levels of customer satisfaction;

Industry Knowledge : Solid understanding of the IT outsourcing industry, including emerging trends and technologies;

Technology Expertise : Show exceptional technology expertise to help bridge the communication gap between sales and development, enabling a unified approach to client needs;

Self-Motivated and Results-Oriented : Proactive, self-driven, and results-oriented. Ability to work independently and collaboratively in a remote work environment;

Time Management : Effective time management skills to prioritize tasks and meet deadlines.

Nice to have:

Global Market Understanding : Familiarity with the global IT outsourcing landscape and an understanding of regional variations in client needs and business practices;

Strong analytical and problem-solving skills : Analytical mindset for market analysis, competitor evaluation, and identifying trends in the IT outsourcing industry. Ability to develop and execute tactical plans to achieve organizational goals.

We provide:

Relocation opportunity to Poland;

Internal education (meetups, courses);

Teambuilding with the Dektry team twice per year in different locations and countries;

Compensation for sports activities;

Provision of necessary equipment;

Friendly team and enjoyable working environment.

If you're ready to grow with us, develop your skills, and be more effective tomorrow than today, let's create, innovate, and have a lot of fun along the way together!