Account Director, EMEA Emerging

Role Summary:

The Account Director for the Emerging segment is accountable for leading complex, high‑scale customer portfolios and driving sustainable revenue growth, retention, and expansion across a defined territory or segment.

Key Responsibilities:

• Define and execute strategies that prioritize retention of recurring revenue, long‑term growth, and customer lifetime value.

• Own end‑to‑end commercial performance, including renewals, retention, and expansion across the portfolio
• Drive disciplined execution of forecasting, pipeline management, and performance tracking to deliver predictable outcomes

• Proactively identify and mitigate renewal and retention risks, ensuring early intervention on at‑risk accounts

• Lead, coach, and develop a team of Account Managers and Team Leaders, driving performance against revenue and retention goals
• Build a high‑performing organisation focused on consistency, capability uplift, and succession readines

• Partner across Sales, Product, Customer Success, Consulting, and Operations to deliver integrated customer outcomes
• Influence decisions across regions and functions to ensure alignment on account strategy and retention priorities

• Influence cross‑functional and regional stakeholders without direct authority to align on customer strategy and execution

Skills, Knowledge & Experience:

Technical / Functional Expertise

• Extensive experience in enterprise account and portfolio management within complex, multi‑stakeholder environments
• Strong commercial and financial acumen, with ownership of large revenue portfolios and contractual negotiations
• Advanced expertise in forecasting, pipeline governance, and revenue predictability
• Deep understanding of solution selling and driving integrated customer outcomes
• Strong knowledge of contractual, compliance, and commercial risk frameworks
• Proven ability to embed structured sales and account management disciplines across teams

Business & Sector Expertise

• Strong understanding of organisational strategy, commercial priorities, and operating model
• Ability to translate business strategy into multi‑year account plans aligned to regional and global objectives
• Deep awareness of market dynamics, customer industries, and competitive landscape
• Strong understanding of customer business models and value drivers at executive level
• Awareness of external trends (regulatory, economic, technological) impacting commercial strategy
• Experience operating across regions and influencing in complex matrix environments

Leadership & Management Experience

• Proven experience leading and developing high‑performing account management teams, including Team Leaders
• Strong track record of delivering against revenue, retention, and growth targets
• Demonstrated ability to drive performance, accountability, and capability uplift at scale
• Experience leading through influence across functions and regions without direct authority
• Active contribution to leadership forums and broader commercial or organisational initiatives

Personal Skills & Capabilities

• Strong executive presence with ability to engage and influence senior stakeholders internally and externally
• Excellent relationship management and stakeholder influencing capability
• Ability to operate with autonomy and make sound commercial decisions in complex, ambiguous situations
• Clear and persuasive communication, able to translate strategy into action
• High resilience and adaptability in a fast‑paced, evolving environment
• Strong coaching capability, building performance and capability within teams

Stakeholder Management

• Own and manage senior‑level relationships with key external customers, including C‑suite stakeholders
• Act as a trusted advisor on commercial strategy, long‑term value, and partnership development
• Collaborate across Sales, Product, Customer Success, Consulting, Operations, Finance, and Legal to deliver outcomes
• Engage with regional and global leadership to provide insight on performance, risk, and growth opportunities
• Coordinate with external partners where required to deliver integrated customer solutions

Career Stage:

Director

Compensation Information:

LSEG is committed to offering competitive Compensation and Benefits. The anticipated annual gross base salary for this position is between 300,500 zł - 500,900 zł. Please be aware base salary ranges may vary by geographic location. In addition to our offered base salary, this role is eligible for a Sales Incentive Plan, aligned with the company policy. Individual salary will be reflective of job-related knowledge, skills and equivalent experience.

Benefits Information:

LSEG roles (excluding internships) are typically eligible for inclusion in our LSEG Benefits program. To view the benefits available for the role you're applying for, please click here. This document provides a list of benefits by country. Simply click on the country where the role is based to view the relevant details. If you have specific questions or would like further details, these can be discussed during your interview.

London Stock Exchange Group (LSEG) Information:

Join us and be part of a team that values innovation, quality, and continuous improvement. If you're ready to take your career to the next level and make a significant impact, we'd love to hear from you.

LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth.

Our purpose is the foundation on which our culture is built. Our values of Integrity, Partnership, Excellence and Change underpin our purpose and set the standard for everything we do, every day. They go to the heart of who we are and guide our decision making and everyday actions.

Working with us means that you will be part of a dynamic organisation of 25,000 people across 65 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce.

We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone’s race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs.

You will be part of a collaborative and creative culture where we encourage new ideas. We are committed to sustainability across our global business and we are proud to partner with our customers to help them meet their sustainability objectives. Our charity, the LSEG Foundation provides charitable grants to community groups that help people access economic opportunities and build a secure future with financial independence. Colleagues can get involved through fundraising and volunteering.

LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives.

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