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Our team’s purpose:
Providing maximum business value to our B2B clients by nurturing long-term relationships and driving internal account ownership, as a result being the ultimate revenue growth driver of our company.
Our team’s Mission:
To become the trusted advisors for our B2B clients that rely on big data for their success by applying Strategic Account Management best practices and expertise.
Your day-to-day:
Own the success of our business customers of various sizes;
Engage in day-to-day communications with customers to ensure we are maximizing their business value;
Identify and utilize up-sell and cross-sell opportunities within a designated customer portfolio;
Ensure a seamless experience for the customer during product adoption and deployment;
Work on customer agreements and renewals;
Manage your opportunity pipeline and at-risk accounts;
Engage in Strategic Account Management activities;
Proactively identify team process improvements and contribute to projects to refine it;
Go on business trips and visiting your clients (when applicable).
Your skills & experiences:
Several years of experience leading customer engagements with a proven track record of delivering positive results for customers;
Strong relationship management and problem-solving skills;
Excellent written and verbal English communication skills;
Creativity and an out-of-the-box thinking approach;
Data-driven approach to sales with knowledge of or experience using key sales and mailing tools.
Nice to have:
- Experience working with international B2B clients;
Prior experience in the technology sector;
Strategic Account Management experience.
Salary:
- Gross salary: 11000-19000 PLN/month + bonuses. Keep in mind that we are open to discussing a different salary based on your skills and experience.
- To support your professional growth and make you feel taken care of, we’ve put together an expansive benefit package. It covers learning, well-being, celebration, and much more — learn all about it here.
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