Application Owner (Dynamics+)

The Division

The Group Digital Capabilities (GDC) division ensures Euroclear’s competitiveness by delivering reliable and sustainable IT solutions for the financial securities markets.

The Tribe

The CO (Customer Onboarding) tribe contributes to the division strategy in delivering and supporting, through agile practices, cost-effective time-to-market solutions for the domain of digital customer experience. The domain covers the various areas of the customer onboarding journey.

Responsibilities

• Embrace the enterprise architecture direction and standards. Design and develop IT architecture solutions (integrated process, applications, data and technology) to business problems in alignment with the enterprise architecture direction and standards.
• Develop specifications for new products/services on MS Dynamics.
• Work closely with the Program Delivery Lead and be part of the IT program transversal team.
• Act as a transversal System Architect for MS Dynamics.
• Assess the compatibility and integration of products/services proposed as standards in order to ensure an integrated architecture across interdependent technologies.
• Design architecture to support the end-to-end strategy of the CRM platform based on Dynamics.
• Support the technical transversal architecture to enable efficient and scalable integration with other Euroclear initiatives.
• Evaluate new IT developments and evolving business requirements, and recommend appropriate systems alternatives and/or enhancements to current systems.
• Perform technical planning, architecture development and modification of specifications.
• Bridge business, security, architecture, and engineering with clear, actionable requirements.
• Produce concise, executive-ready materials for governance (e.g., status, risks, decisions).
• Contribute actively to the System Architect Community of Practice, driving continuous improvements in ways of working to enhance delivery effectiveness and consistency across teams.
• The job requires extensive knowledge of company business operations, information landscape, application platforms and technical infrastructure, strong analytical capability, a thorough understanding of the system development and implementation process, and the interpersonal skills to create alignment and support around the identified strategies or proposed architecture solutions.
• Understand long-term business needs and identify the relevant technical, data and application architectures required to meet these needs.
• Be able to develop business cases and perform impact analysis, thereby engaging a wide range of stakeholders within Business and IT.
• Cope with systems of various levels of complexity, which can typically span across functional and location lines. Be able to deal with changes and uncertainty in existing business processes, strategies and frameworks.
• Contribute to the improvement of IT architecture processes such as blueprint (future state) definition, architecture guideline definition and project definition.
• Provide guidance and advice on architecture solutions for projects to senior IT Organization Management, IT Project Management and Application Development stakeholders.

Soft Skills

• Strong communication skills (verbal, written, active listening).
• Excellent spoken English is required.
• Strong communication and interpersonal skills, problem solving, analytical and critical thinking, public speaking, listening skills, influencing skills and time management.
• Excellent documentation and presentation skills.
• Creative, flexible, and willing to continuously adapt, evolve and improve software development processes.
• Autonomous, eager to learn independently (build own business network, ask questions, etc.).