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Assistant Manager

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Job Description - Assistant Manager



Key Responsibilities


Asset Lifecycle Management



  • Establish and manage the full asset lifecycle (plan → procure → receive → deploy → maintain → reassign → retire/dispose).

  • Maintain an accurate and complete CMDB/Asset Register with ownership, locations, warranties, SLAs, and relationships.

  • Standardize asset tagging, barcoding/RFID, and asset labelling practices.


Software & License Management (SAM)



  • Govern software licensing compliance across OS, SaaS, on‑prem, and cloud subscriptions.

  • Maintain ELP (Effective License Position) and ensure adherence to EULAs; coordinate true‑ups and vendor audits.

  • Identify and eliminate shelfware/duplicate tools; manage renewals and terminations.


Governance, Risk & Compliance



  • Define and enforce ITAM policies, standards, and SOPs (including joins/moves/leaves, refresh, and disposal).

  • Ensure secure data sanitization and environmentally compliant disposal (e‑waste) with certificates of destruction.

  • Partner with InfoSec for asset baselining, vulnerability exposure, and endpoint hygiene.


Financial Management & Optimization



  • Collaborate with Finance/Procurement on budgeting, forecasting, TCO tracking, and cost allocation (CapEx/OpEx).

  • Drive optimization initiatives (e.g., lease vs. buy, consolidation, right‑sizing, auto‑deprovisioning).

  • Track warranties, AMC, and maintenance contracts; avoid coverage gaps.


Operations & Inventory Control



  • Oversee stock levels, spares, buffer policies, and RMA processes.

  • Lead periodic physical audits, cycle counts, and reconciliation across sites/warehouses.

  • Ensure timely provisioning and de‑provisioning aligned to SLA/OLA.


Vendor & Stakeholder Management



  • Manage relationships with OEMs, resellers, and managed service providers (MSPs).

  • Negotiate commercial terms, renewals, and volume discounts.

  • Act as the central point for ITAM queries across IT, HR, Finance, and Audit.


Reporting & Analytics



  • Publish dashboards and KPI reports (utilization, compliance, renewal calendar, audit findings, aging, variance).

  • Provide executive insights and recommendations for cost avoidance and risk mitigation.


Required Qualifications



  • Bachelor’s degree in Information Technology, Computer Science, Engineering, or related field.

  • 8+ years of experience in IT Asset Management/IT Operations with hands‑on ownership of ITAM/SAM.

  • Strong knowledge of ITAM frameworks (e.g., ITIL, ISO 19770, ISO 27001 controls relevant to asset management).

  • Experience with ITSM/ITAM tools (e.g., ServiceNow, Freshservice, ManageEngine, Lansweeper, Flexera, Snow, SCCM/Intune/JAMF).

  • Proven experience with software licensing (Microsoft, Adobe, Autodesk, Oracle, VMware, etc.) and SaaS management.

  • Advanced Excel/Sheets and reporting skills; familiarity with Power BI/Tableau is a plus.


Preferred Certifications (Good to Have)



  • ITIL v3/v4 Foundation

  • Certified IT Asset Manager (CITAM) / CSAM (IAITAM)

  • Microsoft Licensing Specialist / SAM certifications

  • ISO 19770 familiarity


Core Competencies



  • Governance & Compliance: Policy design, audit readiness, risk mitigation.

  • Analytical & Financial Acumen: TCO/ROI, cost optimization, forecasting.

  • Process Excellence: SOP design, continuous improvement, automation mindset.

  • Stakeholder Management: Vendor negotiation, cross‑functional collaboration.

  • Detail Orientation: Data accuracy, reconciliation, documentation rigor.

  • Communication: Clear, concise reporting and stakeholder updates.



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About the Company

Sterling And Wilson

Sterling and Wilson is one of the leading MEP and EPC contractor companies for power, solar energy, data center, dg set, cogen plants, buildings, etc.

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