Associate Collections Representative

C.H. Robinson is seeking a highly motivated and detail-oriented individual to join our dynamic team as an   at our Wrocław office.

As a global leader in logistics and supply chain solutions, we are dedicated to delivering innovative and efficient services to our clients.

If you want to grow your career in finance, this opportunity is for you! As an Associate Collections Representative, you'll work with customers and offices to resolve complex collection issues. Build relationships and use critical thinking skills to tackle challenges.

Fluent in English? Seeking a collections role or a career change? This opportunity is for you! After onboarding, enjoy hybrid work options.

What will you be doing?

• You will arrange and oversee the completion of all accounts and assigned responsibilities

• Developing professional relationships with internal and external customers, maintaining open lines of communication, and providing timely and professional service via email and phone

• Analyzing data to identify and solve complex problems

• Escalating more complex issues to senior-level team members and/or leadership

• Working with stakeholders to improve efficiencies and achieve targeted results

• Contributing ideas for process improvement

• Continuing to develop skills, building collections knowledge, and enhancing business acumen

• Fulfilling other duties or responsibilities as assigned based on team and/or country-specific requirements

Your professional profile:

• You should have a degree in Finance or a similar field

• A minimum of 1 year of experience in collections, cash applications, credit, accounts payable, or related finance roles is required

• Fluency in English at a C1 level is necessary

Your skills:

• Proficiency in Microsoft Office Suite of programs

• Effective and flexible communication skills

• Strong customer service and interpersonal skills

• Demonstrated critical thinking abilities and the capacity to exercise independent judgement and make sound decisions

• Ability to thrive in a fast-paced, professional environment

• Proactive and persistent approach to work

• Valuing a diverse and inclusive work environment

What does C.H. Robinson offer you?

• Comprehensive onboarding program.

• Friendly work atmosphere within an ambitious and cohesive team.

• Real opportunity for professional development in either an expert or team management direction.

• Access to a training platform for continuous knowledge acquisition.

• Hybrid work options after the onboarding period

• Opportunity to work with modern financial and accounting tools and systems.

• MyBenefit cafeteria system, medical care, and additional life insurance coverage