Business Analyst

Arηs Group, Part of Accenture, specializes in the management of complex public sector IT projects, including systems integration, informatics and analytics, solution implementation and program management. Our team helps lead clients through digital and information systems design, bringing expertise in a variety of areas ranging from software development, data science and security management to machine learning, cloud, and mobile development. Arηs Group was acquired by Accenture in July 2024. 

We are currently looking for a Business Analyst to join our growing team in one of the biggest European organisations.

Tasks:

• Models and documents value chain/streams, business processes, roles, capabilities and data.
• Elicits and analyses business needs, requirements and user stories,
• Supports business experts and product owners during the definition of requirements and software development
• Maintains and tracks requirements/user stories in the system's lifecycle
• Transfers business, users and technical needs into business requirements specification,
• Maps business goals, project benefits, priorities, components, and system features
• Analyses available systems- Supports identification of options for potential solutions
• Supports the preparation of business cases and feasibility studies
• Contributes to systems design, testing, quality assurance, and change management.
• Responsible for designing, validating, and testing business processes for achieving business process excellence
• Responsible for taking a holistic approach in the planning and managing of a programmes for continuous improvements of business processes
• Responsible for coaching client's staff on upcoming changes, ensuring that a plan is in place to teach new skills and/or process changes
• Collaborates with owners of end-to-end processes to seek out process improvements continually
• Identifies opportunities for business process improvement leading to improved customer service, lower costs, or higher revenue (effectiveness and efficiency gains)
• Communicates project objectives, business case, requirements, and scope to all stakeholders, to better provide rapid responses to business needs
• Quantitatively analyses business processes, performing cost-benefit and what-if analysis
• Plans the organisational changes process
• Implements performance monitoring systems for business processes
• Supports business users in developing strategic and tactical plans (e.g. sector strategies, implementation plans etc.)
• Supports the definition of transition roadmaps for business architectures.

Knowledge and skills:

• Bachelor's degree plus a minimum of 5 years of relevant professional experience
• Minimum 5 years of project experience relevant to the profile or a similar position
• Has gone at least 1 time through the complete lifecycle of the software solution
• Knowledge in business processes modelling using BPMN notation, 
• Knowledge in requirements/user stories elicitation and analysis,
• Knowledge in analysis/modelling notations like UML (capability diagram, activity diagram, state diagram, logical data model, etc.)
• Proficient in using modelling tools like Sparx Enterprise Architect, Aris Architect or others
• Presents excellent analytical and communication skills
• Holds the ability to create and maintain analytical and project documentation effectively
• Presents problem-solving skills

Specific requirements

• Participated in and has experience in a project aimed at business process improvement or redesign
• Participated and has experience in the role of Business Analyst in a project aimed at analysis, design, implementation and deployment of an ICT Solution that enabled multilevel, multistakeholder reporting
• Expert in organisation and management of workshops, and has experience and knowledge of how to prepare and conduct structured/unstructured interviews (incl. designing questionnaires)
• Has experience in preparing and conducting market studies/research
• Has experience in business change management
• Has experience in business architecture (organisation, value streams, capabilities, business processes, information) modelling and/or analysis
• Being familiar with formal business process management methods such as Lean, Six Sigma
• Being familiar with the BABOK (Business Analysis Body of Knowledge) framework

At least 2 certifications among:

• Certified Business Analysis Professional (CBAP) or equivalent
• Certified UML Professional certificate at the foundation level or BPM 2 fundamental level or equivalent
• or equivalent certifications recognised internationally (subject to acceptance as a valid credential by the Contracting Authority)