We’re Hitachi Vantara, the data foundation trusted by the world’s innovators. Our resilient, high-performance data infrastructure means that customers – from banks to theme parks – can focus on achieving the incredible with data.
If you’ve seen the Las Vegas Sphere, you’ve seen just one example of how we empower businesses to automate, optimize, innovate – and wow their customers. Right now, we’re laying the foundation for our next wave of growth. We’re looking for people who love being part of a diverse, global team – and who get excited about making a real-world impact with data.
Meet our Team
We represent Hitachi Vantara to enterprise clients across industries, in North America and Europe, Middle East, Africa regions. We are establishing business relationships to understand and solve customer challenges related to orders, invoices, and payments so that we can deliver the best financial results. We collaborate as a team and cross-functionally to ensure a smooth cash collection process and timely receipts.
What you’ll be doing
Cash Collection & Allocation Team member is responsible for contacting external Hitachi Vantara customers in regard to payments of invoices. Collectors speaking local languages and English are the first point of contact in case of invoice disputes and they coordinate dispute resolution with other internal departments. Collectors also provide customer accounts statements and other required invoice related documentation to customers upon request. After cash is received into bank, the cash allocation process needs to be performed. Cash Collection & Allocation Specialist needs to resolve any payment discrepancies and prepare final booking to GL. Several reports are needed to be prepared throughout each month i.e. aging report, unapplied cash report. All team members contribute to customer aging quality, DSO results, cash forecast accuracy, low bad debt reserve and timely resolution of collection challenges. We also report our KPI’s to US corporate and local field finance management, controllership, and treasury. The Team is actively participating in OTC continuous improvement projects (both top down and bottom-up initiatives) and testing outcomes. Teamwork, communication, customer service skills and a can-do attitude are what it takes to be successful in this team.
What you bring to the team
Fluent English to enable you to directly speak with customers and colleagues
Knowledge of Hebrew will be a strong asset
Experience in Accounts Receivable process - At least 6 months (interpreting data and customer contact)
Attention to detail, numerical ability, and good command of MS Excel - For cash allocation & reporting tasks
Courtesy and professional manner of communication to establish deep and successful relationships
Accuracy, accounting literacy and problem-solving skills to resolve invoice and account statement enquires
Excellent time and task management to ensure appropriate prioritization
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