Cash Collection Specialist

Key Responsibilities:

Collection of all outstanding items due on assigned accounts

Contacts with clients and investigation/ explanation of any issues

Providing response to issues reported by clients, escalation of problems to appropriate departments and monitoring of resolution

Answering queries of external and internal stakeholders

Generate and send statements and dunning letters

Reconciling Customer statements / accounts

Dispute management

Applying and checking of credit limits

Preparing and posting of provisions

Preparing aging reports, assurance of accounts reconciliations

Participating in month-end closing process

Collaborating with Credit, Cash Application and Banking Team

Preparing reports and analysis

Assuring process compliance with corporate policies and regulatory guidelines

Key competences:

Professional experience in the area of accounting / bookkeeping, including the Order to Cash process knowledge

University degree in Finance or Accounting

Very good command of spoken and written English

Good knowledge of accounting systems (e.g. SAP)

Good knowledge of MS Office

Methodical approach to work with a strong focus on accuracy, attention to details, consistency and quality

Able to demonstrate excellent customer/client facing skills

Strong problem solving and analytical skills, can clearly explain and present problems and issues to others and contribute to their resolution

Ability to work in a team