Client Onboard Analyst

Client Onboard Analyst

Are you looking for a career move that will put you at the heart of a global financial institution? Then bring your skills in analysis, problem solving and communication to Citi’s Client onboarding team.
By Joining Citi, you will become part of a global organization whose mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress.

Key Responsibilities:

• Co-operates with internal partners to perform systems maintenance based on documentation related to account opening and maintenance processes.
• Processes clients’ instructions ensuring the highest accuracy and effectiveness (ensuring deadlines are adhered to) by providing response to Front Office (Associate Bankers, Bankers) and internal Operational Teams inquiries.
• Remains up to date with the current procedures, internal rules, external regulations, and follows the changes in the aforementioned documents.
• Ensures all queries are dealt with in an efficient and timely manner.
• Escalates urgent / risk issues through the appropriate escalation channels.
• Co-operates with and supports other teams/employees upon supervisor’s instruction, including possibility of movement to another team and/or process.
• Effective execution of day-to-day responsibilities, as well as execution of any other work instructed by supervisor related to this function (e.g. participation in trainings, projects, conference calls, systems’ testing, etc.)

Requirements:

• Higher education - bachelor's degree is sufficient (preferred finance, economics).
• Demonstrated interpersonal skills, pro-active team player but also able to work independently, with exceptional written and verbal communication skills.
• Highly motivated, persistent, and able to work in a structured, high volume, time sensitive, high-risk environment.
• Capable of multitasking and eager to learn multiple products in a challenging environment. Fast learner, strong attention to detail, and willingness to go extra mile.
• 2-3 years’ experience in financial services preferred.
• Proficient command of English – verbal and written.

We offer:

• Opportunity for professional development in the international and multicultural organization
• Developing opportunities, challenging assignments and extensive training offering (e.g. including Udemy, Degreed)
• Social benefits (private healthcare, award winning pension scheme, multisport, life insurance, holiday allowance, anniversary program)
• A chance to make a difference with various affinity networks and charity initiatives
• Management supporting balanced and agile work(hybrid model i.e. 3 days per week from the office)

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Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

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