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Clinical Site Relationship Manager

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Job Description - Clinical Site Relationship Manager


TFS HealthScience is a leading mid-sized Contract Research Organization (CRO) dedicated to partnering with biotechnology and pharmaceutical companies throughout their clinical development journey. Our Clinical Operations team, led by industry experts, combines the full-service capabilities and global reach of a large CRO with the flexibility and personal approach of a mid-sized CRO.

As a member of our SRS team, you will be fully dedicated to a single sponsor. This is a contract-based position focused on supporting clinical trial sites across Poland.

Responsibilities:

  • Relationship Building: Build and maintain strong working relationships with principal investigators, site coordinators, and other key clinical site staff.
  • Liaison Role: Act as the main point of contact between clinical trial sites and the sponsor, ensuring transparent and timely communication of protocols, study updates, and key deliverables.
  • Site Oversight: Conduct Monitoring Oversight Visits and regular engagement activities to support site performance and protocol adherence.
  • Enrollment Support: Create tailored engagement strategies to support patient recruitment and retention at the site level.
  • Issue Resolution: Work closely with CRO CRAs and Medical Science Liaisons to proactively identify and resolve challenges at clinical sites.
  • Feasibility Support: Assist in feasibility and site qualification visits in collaboration with CRO partners.
  • Advocacy Engagement: Represent the sponsor at relevant local patient support group meetings and other community-facing events as needed.
  • Reporting: Maintain up-to-date records of engagement activities, enrollment trends, and key site performance metrics.

Requirements:

  • Bachelor’s degree in life sciences, nursing, or a related healthcare discipline.
  • Previous experience in clinical research and site relationship management.
  • Strong communication and interpersonal skills.
  • Proactive, self-driven, and solution-oriented approach to challenges.
  • Solid understanding of ICH-GCP and local regulatory requirements.
  • Must be based in Poland with flexibility to travel nationally on a regular basis.

Contract Type:

0.5 FTE (Part-time)
Initial Duration: 12-month contract

Therapeutic Areas:

  • Rheumatoid Arthritis (RA)
  • Sjögren’s Disease
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