Job Purpose

We are looking for a Credit and Collection Junior Specialist reporting directly to the Retail Team Leader. This is a local role based in Poznań. The position focuses on supporting credit control and cash collection processes, maintaining customer accounts, and ensuring timely resolution of outstanding items and complaints.

Responsibilities:

• Ensure accurate and efficient cash collection and credit control processes


• Maintain and clarify customer accounts and outstanding items


• Monitor outstanding debts and follow up on overdue payments


• Coordinate and clarify customer complaints


• Prepare periodic reports and provide internal and trade statistics


• Respond to local queries within the scope of responsibility


• Assist with team and departmental projects (may include limited travel)


• Perform other ad-hoc accounting and finance tasks

Qualifications & Experience Required 

Education, Master, other certification:

• University degree in Finance or Accounting (preferred but not required)

Experience (years):

• Entry-level role; experience not required but will be an asset

Technical Skills:

• Good knowledge of MS Office, especially Excel

Languages Skills:

• Excellent French (C1)


• Communicative English (B2 or higher)

Soft/Behavioral Skills:

• Attention to detail and accuracy


• High level of customer service


• Strong communication skills


• Ability to work independently and in a team


• Ability to work under time pressure