CRM Analyst

icon building Company : Welltech
icon briefcase Job Type : Full Time

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Job Description - CRM Analyst

Welcome to Welltech – a global IT powerhouse specializing in cutting-edge Health & Fitness mobile applications. With an impressive 200M+ installs and a suite of 6 revolutionary apps, we are positively transforming the lives of millions, nurturing healthier lifestyles and overall well-being.

With a solid six-year presence in the international market, Welltech boasts a dynamic team of over 600 passionate professionals across the globe. From intuitive nutrition trackers to innovative fitness solutions, we empower individuals to embark on a transformative journey toward optimal health and happiness.

We are looking for a CRM Analyst, who will empower our analytics team.

Challenges you’ll meet:

  • Deliver insights and recommendations that drive product improvements and business growth

  • Develop and maintain a robust product analytics framework that supports decision-making

  • Collaborate with CRM managers to define metrics, track KPIs, and identify opportunities for optimization

  • A/B experimentation process improvement

  • Hypothesis validation, forecasting, and calculation of hypothesis outcome to business metrics

  • Own and support of analytics dashboard

  • Work with personalization models and user behavior prediction

Your professional qualities:

  • 2+ years of experience working with mobile products in Product or Data analyst role

  • Experience with B2C subscription model

  • Experience with CRM analytics

  • Experience with raw data - good SQL knowledge (Python will be a plus)

  • Knowledge of data visualization tools: Tableau, Amplitude

  • Experience with a process of continuous A/B tests

Nice to have:

  • Basic knowledge of marketing analytics and attribution

In our team we value:

  • Sociability. Team update, regular communication with the working group on current projects in written (chats) and verbal formats (stand-ups and other meetings). Openness to communication. Ability to formulate tasks clearly and concisely

  • Results orientation. Willingness to bring your tasks in line with the team and company global goals, to implement the necessary changes

  • Responsibility. Attention to details, autonomy, willingness to take on obligations and comply with agreements

  • Proactivity. The ability to set goals and achieve them. Creating opportunities without waiting for them to appear

  • Orientation to development and self-learning, interest in new technologies. A constant desire to learn and develop your skills, gain new experience

We offer a fair level of compensation that will be appropriate for the candidate’s expertise and level.

Welltech is not only about great benefits but also about great culture. All our specialists are offered incredible opportunities for professional and career growth, flexible work environments, and the ability to suggest ideas and drive changes.

Check out some of our products:

Candidate journey: ⭕️ Intro call ----⭕️ Interview ----⭕️ Test Task ----⭕️ Final Interview

As a part of our team, you’ll have the opportunity to develop and implement your own ideas, while helping make the world a better place!

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