Customer Advisor

Shape the Future of Payments with Nexi in 2026
Envision a world where every transaction feels effortless, safe, and connected. At Nexi, we’re leading this transformation, building tools and solutions that redefine how the world pays. By joining us, you’ll play a part in creating the next generation of digital payments in an innovative, supportive, and international environment.

Why This Role Is Right for You
As a Customer Advisor, you’ll join a collaborative and forward-thinking team based in Rzeszów. 

About Your Future Role
In this position, you will:

• Contacting potential and existing company clients through phone channels (incoming and outgoing calls) and other remote channels (email and chat)
• Executing the sales process in accordance with the company's accepted standards
• Providing professional advice
• Achieving designated sales and retention plans in line with the company's strategy
• Providing post-sales support for customer retention processes
• Ensuring proper circulation of business documentation
• Reporting work results to the supervisor

What Makes You a Great Fit
We’re looking for someone eager to make a difference. Here’s what we value:

Essential Qualifications: 

• Minimum of 1 year of experience in sales or customer service (preferred experience in tele-sales or customer service in the financial, insurance, or telecommunications sectors)
• Excellent communication skills (ability to build relationships with clients over the phone)
• Good knowledge of computer operation and MS Office suite (Word and Excel)
• Experience with applications supporting customer data management (CRM) is a plus
• Ease of acquiring new knowledge and skills, as well as sharing them
• Commitment and enthusiasm
• Fluent polish language

Even if you don’t check every box, your unique potential and willingness to learn could set you apart.

What’s in it for You?

• Attractive salary and a competitive benefits package to reward your expertise and contributions 
• Tech equipment: Get the tools you need to succeed, including the latest technology to support your work
• Join an international team: Collaborate with experts from across Europe and bring your ideas to life in a dynamic, global environment 
• Grow and develop: Gain hands-on experience and structured training through our PayTech University, designed to accelerate your career and help you reach your full potential

Discover Life at Nexi
We’re an international team of 10,000 people across 25 countries, united by shared ambition and a passion for innovation. Learn more about our culture, Values, and how we’re shaping the future of digital payments. Visit our Life at Nexi page.

Diversity and Inclusion at Nexi
We are proud to be an equal opportunity employer: together, we succeed by embracing our differences and creating a future where everyone can thrive. 

Your Next Step Starts Here
If this opportunity excites you, we’d love to hear your story. Submit your application today, and let’s shape the future of digital payments together!