Customer Engagement & Service Agent

Company : Matrix42

Job Type : Full Time

Lublin

Job Description - Customer Engagement & Service Agent

Customer help center for public institution
Start of work – May 2025

Tasks:

answering questions regarding rules of conducting an economic activity in Poland ad tech support for Ministry’s website
channels: phone (inboud, outbound), livechat (inbound)

Address - Aleja Wincentego Witosa 16, Lublin
Lublin, lubelskie

Civil job contract
Full time, part time
junior consultant(Junior), consultant (Mid / Regular)
Hybrid or on site position

Open now
Looking for many people
open positions: 5

Shift work:
no
Working days:
Monday through Friday
Working hours:
8:16, 9:17 or adjusted if part time
Possible night time hours:
no
Form of payment:
monthly
Wage calculation:
Base flat rate

Experience in customer service in the last 2 years – essential,
Polish language skill on C1 level - essential,
English language skill on B2 level - essential,
Polish sign language on B2 level – optionall
Ukrainian language skill on B2 level – optional,
Student status – optional,
No criminal record,
Secondary education,
High manners and personal communication skills,
The ability to write quickly and correctly,
Readiness to receive a large dose of information on entrepreneurs' law.

full-time or part-time civil contract,
paid training,
parking under the building.

For questions, please feel free to reach out to Kalina Stachel ([email protected])

Original job Customer Engagement & Service Agent posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.

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Customer Engagement & Service Agent

Job Description - Customer Engagement & Service Agent

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