Logo-of-Matrix42-hiring-for-jobs-in-Poland-on-GrabJobs

Customer Engagement & Service Agent

icon building Company : Matrix42
icon briefcase Job Type : Full Time

Number of Applicants

 : 

000+

Click to reveal the number of candidates who applied for this job.
icon loader
icon loader

Let AI Supercharge Your Job Hunt!

JobCopilot scans 500,000+ company career sites daily to find jobs for you

Never miss an opportunity Save hours by auto-filling applications forms Land more interviews with tailored applications
happy man
thunder iconActivate JobCopilot

Job Description - Customer Engagement & Service Agent

Customer help center for public institution
Start of work – May 2025

Tasks:
  • answering questions regarding rules of conducting an economic activity in Poland ad tech support for Ministry’s website
  • channels: phone (inboud, outbound), livechat (inbound)
Address - Aleja Wincentego Witosa 16, Lublin
Lublin, lubelskie

Civil job contract
Full time, part time
junior consultant(Junior), consultant (Mid / Regular)
Hybrid or on site position

Open now
Looking for many people
open positions: 5

Shift work:
no
Working days:
Monday through Friday
Working hours:
8:16, 9:17 or adjusted if part time
Possible night time hours:
no
Form of payment:
monthly
Wage calculation:
Base flat rate


  • Experience in customer service in the last 2 years – essential,
  • Polish language skill on C1 level - essential,
  • English language skill on B2 level - essential,
  • Polish sign language on B2 level – optionall
  • Ukrainian language skill on B2 level – optional,
  • Student status – optional,
  • No criminal record,
  • Secondary education,
  • High manners and personal communication skills,
  • The ability to write quickly and correctly,
  • Readiness to receive a large dose of information on entrepreneurs' law.


  • full-time or part-time civil contract,
  • paid training,
  • parking under the building.


For questions, please feel free to reach out to Kalina Stachel ([email protected])
Original job Customer Engagement & Service Agent posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.
Share Job
Share Job

Auto-Apply to Customer Engagement & Service Agent Jobs with your AI JobCopilot

thunder icon Auto-Apply with AI

Similar Customer Engagement & Service Agent Jobs in Poland

GrabJobs is the no1 job portal in Poland, connecting you to thousands of jobs fast! Find the best jobs in Poland, apply in 1 click and get a job today!

Mobile Apps

Copyright © 2026 Grabjobs Pte.Ltd. All Rights Reserved.