Customer Order Specialist with German (All genders) fixed term for 6 months

As Customer Order Specialist you will join Philips’ Supply Chain. On daily basis you will have a chance to be crucial part of Supply Chain process for Health System products. Your key role will be collaborating and support of our sales departments for the DACH market, managing the quotation process and ensuring accurate order information for order booking.

In our Philips HS portfolio you can find our well-known products such as cardio monitors, ultrasound, defibrillators and diagnostic imaging equipment. Our customers are the most innovative hospitals around the world.

Your role:

• Managing incoming customer orders (systems, options and upgrades), overseeing and coordinating the process to complete and correct the order information until the order is booked.

• Pro-active collaboration with the Account Managers, Project Managers, Product Managers and other stakeholders until the cases are completed and prepared for further processing in the Supply Chain team

• Ensuring timely hand-over of the cases to order management according to the agreed policy 

• Providing support with further standardizing and documenting the way of working within the sales support team 

You're the right fit if:

• You have minimum 2 years of experience in matrix organization, within Supply Chain, Master Data, Sales Support/Operations, Customer Service or Finance

• You have good communication skills and ability to cooperate with multiple functions to deliver results

• You have the ability to prioritize your work and attention to detail

• You are fluent in German language (C1 level) and good command of English language (at least B1 level)

• You have knowledge of SAP or other ERP, and Salesforce (would be an advantage)

Our benefits:

• Annual bonus based on performance achieved  

• Private medical care with the option to extend it to family members  

• Benefit System cards  

• Discount for Philips’ products  

• Wide variety of trainings & learning opportunities

• Promotion of a healthy lifestyle in the office

• Employee Assistance Program

How we work together
We believe that we are better together than apart. For our office-based teams, this means working in-person at least 3 days per week.

About Philips
We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help the lives of others.
• Learn more about our business.
• Discover our rich and exciting history.
• Learn more about our purpose.

If you’re interested in this role and have many, but not all, of the experiences needed, we encourage you to apply. You may still be the right candidate for this or other opportunities at Philips. Learn more about our commitment to diversity and inclusion here.

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