Customer Service Agent

Empowering careers at ARJO

At Arjo, we know what moves us. We go above and beyond for people facing mobility challenges. We take every opportunity to work and grow as one team and take pride in sharing our knowledge and experience. Does that sound like something that moves you too?

This could be your opportunity to begin a challenging and rewarding career in a healthcare company that empowers movement for people with mobility challenges.

Position: Customer Service Agent

Location: Komorniki (near Poznań)

Employment Type: Full-time, hybrid work

Hiring Company: ArjoHuntleigh Polska Sp. z o.o. 

As a Customer Service Agent, you will be responsible for:

• contact with customer (Sales Units around the world),


• accepting, registering and confirming customer orders in our system,


• analyzing and checking customer orders (correctness of item codes and quantities),


• registering and process business claims in a timely manner,


• attending in local S&OP process,


• close cooperation with production planners, transport and warehouse team.

Skills and experience you will need in this role:

• customer centric approach,


• positive attitude and passion for working with clients,


• fluent English (B2) – oral and written,


• experience in working with clients will be appreciated,


• bachelor level in Logistics or Supply Chain Management will be appreciated.

What we offer:

You will support our vision of being the most trusted partner in achieving beneficial outcomes for people facing mobility challenges. In return, you will receive our full support, and the opportunity to train your skills and develop professionally. 

Additionally, we offer:

• employment contract,


• flexible working hours (you can start work between 7:00 and 9:00),


• ability to work remotely on selected days (up to 150 days per year, depending on the position held),


• free transport to our factory from Poznań,


• co-financing of training and courses,


• the possibility of receiving an annual bonus equivalent to one month's salary, paid at the end of the calendar year, for those who have worked with us for at least a year,


• financial and material rewards for submitted ideas for improvement and optimization,


• access to benefits such as a Medicover Sport card, private medical care (packages starting from just 1 PLN/month!), group insurance,


• additions from the Company Social Benefits Fund (including co-financing of holidays, Christmas vouchers, financial support for school supplies),


• career development opportunities within the organization - we run internal recruitment processes,


• non-financial benefits: employee sports program - Stay healthy with Arjo, team and company integration events and charity initiatives,


• a development-oriented work environment,


• care for your growth and well-being within a Swedish work culture.

#LI-HYRID #LI-MK1

About Arjo

At Arjo, we believe that empowering movement within healthcare environments is essential to quality care. Our products and solutions are designed to promote a safe and dignified experience through patient handling, medical beds, personal hygiene, disinfection, diagnostics, and the prevention of pressure injuries and venous thromboembolism. With over 6500 people worldwide and 65 years caring for patients and healthcare professionals, we are committed to driving healthier outcomes for people facing mobility challenges.

For more information about Arjo visit www.arjo.com