Customer Service Representative

At Bayer we’re visionaries, driven to solve the world’s toughest challenges and striving for a world where ,Health for all, Hunger for none’ is no longer a dream, but a real possibility. We’re doing it with energy, curiosity and sheer dedication, always learning from unique perspectives of those around us, expanding our thinking, growing our capabilities and redefining ‘impossible’. There are so many reasons to join us. If you’re hungry to build a varied and meaningful career in a community of brilliant and diverse minds to make a real difference, there’s only one choice.

Customer Service Representative 

As …, you will be joining our newly set up CropScience Contact Center team and establishing a new arm of the business. The ideal candidate will be determined to play their part in bringing about ...You will join the leader of the agriculture industry in Poland, where your development is a priority. You will receive a competitive salary. We offer flexible forms of employment, an ambitious international work environment and an informal corporate culture.

Your Tasks & Responsibilities

• Make Outbound calls to the existing customers to inform them about the company’s products, promo actions, to invite them to events, to follow up on subscriptions packages, to collect agronomic data.
  
  


• Working with farmers to understand their unique needs and challenges to advise them on product usage and availability, order placement and status, presenting a benefit of digital tools.


• Guiding farmers through the selection process varieties of field crops using product knowledge to showcase the solutions that Bayer’s products can offer


• Contact (Cold calling) prospective customers by both telephone and email


• Identify sales leads and convert them into sustainable sales
  
  


• Build long-term trusting relationships with farmers /customers
   
  Collaborate with other Contact Center professionals/ BDRs and Sales team to improve customer’s experience


• Use CRM database and other software to track progress with new prospects

Who are you:

• Previous working experience as Outbound Sales representative within a similar position is desirable
  
  Experience in agricultural industry is an advantage


• Salesforce user-level knowledge as a plus


• Excellent communication and presentation skills


• Customer Oriented


• Excellent communication and presentation skills


• Networking aptitude


• Education: Specialized education (Agriculture, Biotechnology, Horticulture, etc.), knowledge of agronomy, farming, and crop management as a plus


• Language: Proficient in Polish, English on communicative level

Location:

Poland : Pomorskie : Gdańsk  

Division:

Enabling Functions 

Reference Code:

869563